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Please read all the terms and conditions below.

By using our services and shopping with us online, you acknowledge and agree fully to our Terms of Service, which are regularly updated. All visits, orders and purchases made on this website are subject to these terms. 

These general conditions outline the rights and responsibilities of all parties involved in the sale of products on FACET Dermatology.
Please check this page regularly to take note of any recent changes. By visiting this website, you agree to have read and agreed to these terms.

Sale Terms
All sales are subject to the following terms and conditions. 
You must be 18 years or older to shop with us. All purchases made at FACET Dermatology must be made with a valid credit or debit card. We comply with all applicable laws (federal, provincial, and local) and expect the same responsibility from our customers. 
If you request to make changes to a purchase, our agreement will be subject to the terms that were in place at the time and date that you originally placed your order. Our records will act as supporting documentation if further clarification is needed. 

We retain the right to refuse any request or order. FACET Dermatology retains the ownership of all products until complete payment for the order is received and a notice of dispatch is issued. You will receive an email confirmation once a purchase is made and the order is accepted. You will receive further notification once the item purchased is dispatched – until you receive confirmation of specific items sent in your order, there may be changes to the details of your order. For full shipping policy, please refer to full Shipping & Pick Up policy.

FACET Dermatology is not responsible or liable for any damages of any kind, either directly or directly, whether material, immaterial or corporeal, that may result from the use, misuse, or interaction with any products sold. 

By placing an order, you verify that any information given is true and accurate and undertake that you are the authorized user of the card used to make a purchase and that the card used has sufficient funds to cover your purchase.

Availability and Pricing
Orders are subject to product availability. Prices are confirmed upon checkout. Dispatch and delivery times may vary based on availability and are subject to postal or other delays for which we cannot be responsible. Any delays will not entitle the customer to any reimbursement or claim damages.
We highly prioritize accuracy in all our details, descriptions and pricing, but occasional errors may occur. If we discover an error with your order, we will provide you with details outlining the change with the option to reconfirm your order with the updated correct price or description. Additional charges may occur. Product prices and availability are subject to change without notice. 

Discounts, codes, and deals are first come first served and are subject to availability. Special offers may expire or run out for a variety of reasons.
Delivery costs, taxes, and/or handling/shipping fees may require an additional charge; these costs will be clearly included in your total costs at checkout. All prices listed are in Canadian dollars.

We accept returns within 14 days of receipt. Returns must be made with receipt. If the product has been tampered with or is otherwise dirty, open, used, incomplete (parts missing), or damaged by the customer, the item will not be accepted for exchange or return. For complete returns policy, please refer to full Returns & Exchanges policy.

Our services and website may occasionally be subject to reconstruction, interruption, or malfunction. We aim to forewarn you of any upcoming site maintenance or updates which may interrupt your services. We cannot guarantee the 24/7 availability of our services or product purchases. Changes in online traffic, inconsistencies in servers, and other issues may affect your ability to use or access our online store successfully. We are not responsible for any inability to access our website or purchasing/tracking functions. We are not liable for any damage connected to piracy, data breaches, viruses, or other data issues connected to information supplied by customers at FACET Dermatology.

This website contains information, brand descriptions, videos, images, links, content, and other details that are subject to trademarks and copyrights belonging to FACET Dermatology, Colorescience, Alastin, EltaMD, Cyspera, Oxygenetics, Skinceuticals and Bioderma. The information supplied on this website may not be reproduced or modified for any purpose. 

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